FREQUENTLY ASKED QUESTIONS
Where do your products come from?
We only outsource merchandise from socially responsible businesses with ethical manufacturing practices.
Unless otherwise mentioned all apparel clothing and accessory is done in the United States. We have a warehouse in the United States, and from there we finish our printing on products.
Will my shirt fit? How do you think about sizes?
We've endeavoured to ensure that the sizes we offer will work for a wide range of shapes and sizes of customers from all over the world. We offer products that arrive in a range of shapes, including Unisex and Women's styles in a full range of typical U.S style sizes (little through XL). Every item is unique, so please make sure to refer the measuring guide in each product page, as a few items might be very fitted. As we are expanding our products range everyday, we'll include much more data about item fits and sizes.
What about shipping and delivery?
Our processing time is usually between 2-7 business days (including production time and processing time). Our fulfillment partner usually fulfills orders within 1 business day (Mon-Fri), a timeline which does exclude Weekends and Holidays. Please remember that the deliver of your order is the responsibility of the shipping carrier (UPSS, Fedex, DHL).
Once a bundle leaves our fulfillment center, you should reach out directly to the shipping carrier selected during checkout to determine any delivery issues. You should have your tracking number ready when contacting the delivery carrier.
What are the payment methods available?
At the moment, We only accept Credit/Debit cards (Amex, Mastercard, Visa etc) and Paypal. Also, You can Paypal without an account. It is commonly misunderstood that a Paypal accounts is needed in order to make payments using Paypal.
However, we strongly recommend you sign up to enjoy the additional ease of use.Without a Paypal account, all you need is any Credit/Debit card stated below that is supported by Paypal.By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest and most secure way to make payment online. No account needed.
Will my order get to me without any issues?
We use USPS (United States Postal Service), FedEx and DHL, for both delivery domestically inside the United States and abroad. The majority of our shipments leave the United State and will likely spend time in the customs for the country where the shipment arrives. We cannot provide any customs clearance estimates, but in most cases, shipments may spend somewhere between 1 to 3 days in customs.
IMPORTANT: Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order.
For international shipment outside of the USA, will I be charged for additional customs fees or import taxes?
Most likely, you will be charged. It totally depends on your local laws as every country has different regulations on imported goods.
We recommend you contact your local government agencies or visit Duty Calculator to get an estimate of custom fees or import taxes for your items when the package arrives. We do not pre-pay or cover any import fees.